FAQs


At Loftily Jewelry, we place your satisfaction as our top priority and strive for greater innovation in products and services. You can always be assured that you are ordering premium quality fashion jewelry from us.

Here are some frequently asked questions and answers for you to get a grasp of what services Loftily provides, how we provide them, at what prices, and how you can benefit from us, what working with us looks like.




 What is stainless steel? & What services can we provide?

   You’ve probably heard the term premium stainless steel jewellery before, but what exactly does it mean? And what is it? Well allow us to tell you! Premium stainless steel jewellery is an incredibly popular choice because stainless steel is super easy to maintain, it’s 100% hypoallergenic and recyclable! Premium stainless steel jewellery also doesn’t tarnish, won’t stain your skin, is 100% waterproof and very durable, which means you get to enjoy your stainless steel jewellery for years to come! Still, that doesn’t mean you don’t need to do anything to maintain your stainless steel jewellery, because proper maintenance and cleaning will ensure you’ll be able to enjoy your pieces even longer! Not entirely sure how to properly clean your jewellery? Don’t worry, all you need to do is read our blog on cleaning jewellery to find out! Alongside our collection of stainless steel jewellery, My Jewellery also offers a beautiful range of 925 sterling silver jewellery. These 925 silver jewellery pieces are made of 92.5% silver and come at a super affordable price! Shop your premium stainless steel jewellery online or visit us at one of our boutiques!

 

What services do you offer?

Loftily offers services from jewelry design to production, to branding and marketing support. We specialize in custom design jewelry that reflects the latest fashion trends. Our custom-designed jewelry is great for brands and retailers wanting specific pieces made for them.

From wholesale to private label, Loftily Jewelry is here to support your business. Retailers and brands trust us because we have a long, proven experience of making custom jewelry that eventually leads to successful business growth.

Do you do custom work?

Yes! All TTT pieces are made to order and can be customized in multiple ways. As a custom jewelry design house, we can work with any of our current designs as inspiration for your new projects, or create a completely new design for you.
We devote ourselves to providing customized and innovative jewelry solutions that best benefit your business, so please do not hesitate to ask about going custom.

Can you customize packaging for the jewelry ordered?

We work to strengthen your brand value through better-customized packaging, plus a great product. Take the time to build a thoughtful and detailed visual description of your brand with us, see how match your Loftily jewelry and customized packaging can drive sales for your jewelry business.
Our in-house designers and expert sales team will help you find the most suitable packaging, including custom jewelry boxes with your logo,  linen bags, velvet bags, OPP bags, cartons, etc.

Do you provide photography on the jewelry ordered?

Yes, we can share photos and videos that are being used internally on our end for free of charge. Our professional sales and marketing team will do their best to help you with the marketing and branding materials you need.

About Payment and Shipping Items

Accepted Delivery Terms:FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:  USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type:T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian






Our Guarantee

Safety Guarantee

Your customers’ health & safety is of utmost importance to us, Loftily is committed to providing skin-friendly, allergy-free jewelry. For specific materials information, please contact our.

Quality Guarantee

Quality is of the utmost importance to us. If your Loftily piece is less than perfect upon arrival, we want to know! Send a photo to [email protected], so our team can assist.

Pricing Guarantee

Loftily offers the very best handmade fashion jewelry for businesses of all sizes at incredibly affordable prices, whether you are a startup thinking of establishing a small jewelry store, or a large company looking for a quality jewelry supplier, we serve up all your jewelry needs!

Privacy Guarantee

Loftily Jewelry is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. 

Loftily Jewelry does not sell, rent or lease its customer lists to third parties for purposes not permitted by law or without explicit consent. Loftily Jewelry may contact you on behalf of external business partners about a particular offering that may be of interest to you, from time to time. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. 

Loftily Jewelry websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on Loftily Jewelry or the site;
(b) protect and defend the rights or property of Loftily Jewelry; 
(c) act under exigent circumstances to protect the personal safety of users of Loftily Jewelry, or the public.

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